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About Mr. Reliable Heating & Air

About Us

A Vision Born from Experience

Our founder, Drew Gay, is a seasoned business professional with a career spanning multiple states and diverse HVAC environments. Having seen the inner workings of various companies, Drew recognized a troubling trend: many providers prioritize corporate quotas or quick sales over actual craftsmanship.

At Mr. Reliable, we chose a different path. We are 100% truly locally owned and operated, meaning our accountability isn’t to a distant corporate board, but to our neighbors right here in the community.

Investing in People, Perfecting the Craft

We believe that exceptional heating and cooling services start with empowered employees. While some companies focus on single transactions, we focus on people. By hiring caring professionals and providing them with lifelong career paths, we ensure that every HVAC repair or installation is handled by someone who takes genuine pride in their work.

When we invest in our team, you receive the expertise of a technician who stands behind every job. Our mission is to transform the industry by proving that quality service and employee integrity go hand-in-hand.

Your Comfort, Our Commitment

Your home is your most significant asset. It should be a safe, comfortable environment that maintains its value. Whether you need emergency AC repair, seasonal maintenance, or a full system upgrade, our team goes the extra mile to ensure your equipment is reliable for years to come.

We don’t just want to finish a job; we want to earn a customer for life. Experience the difference that a locally owned HVAC company can make for your home’s comfort and your peace of mind.

Consistent, high quality results every time. It’s Just How We’re Programmed!

Why Choose Mr. Reliable Heating & Air?

As a local heating and AC company, we always treat our customers as our own family, with friendliness, honesty, respect, and understanding. At our first meeting, whether its an installation consultation or a minor repair, we will take the time to get to know your heating and cooling needs. We ensure that we always conduct work that will achieve the desired result, improve the efficiency of your current system, and improve the safety of your home within your financial means.

Additionally, we consider transparency a hallmark feature of any trustworthy and reliable relationship. Our pros will provide thorough explanations of any work we need to complete an accurate timeframe for the work. With any installation we will verify that our customers understand how to use the system properly and know what to expect further down the road.

Here at Mr. Reliable Heating & Air, we understand that HVAC problems always strike at inopportune times. You and your family should never be stuck in the sweltering heat of Houston, TX, summers without a functioning AC system, or left to shiver in the chilly winter temperatures without an efficient heating source. You can give us a call, and we will show up at your door with a smile, all our necessary equipment, and common repair parts so we can fix any minor repairs immediately.

A colorful Mr. Reliable Heating & Air van is parked under the Boardwalk Towne Lake sign, nestled among shops and cars, with a partly cloudy sky above—it's a scene that tells you all about us: always there when you need us.

Our Team

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Drew Gay-  Founder 

Drew has been a record-setting performer in both the Finance and HVAC industries. He prides himself in being able to explain complex concepts in simple terms. He is a lifelong learner and people-first person who, whenever possible, can be seen running mile after mile. He intends to make customers and team members a family that respectfully support each other.

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Sykes Yeates- Co-Owner

Sykes is a co-owner of Mr. Reliable. He has nearly a decade of experience deploying growth capital in private companies. In 2024, Sykes partnered with Drew and Bobby as Mr. Reliable’s principal investor.   

A man with gray hair and a beard stands outdoors, wearing a lime green polo featuring our logo. This image perfectly encapsulates the spirit of our "about us" section, highlighting the genuine people behind our brand.

Bobby Gay- Operations Manager

Bobby believes in hiring passionate employees, teaching them to follow proven methods and always searching for improved performance, which delivers winning outcomes for our customers. He is an avid reader and, when not working, loves hanging out with grandsons Carter and Griffin.

Contact Us Today!

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