Blog

Questions To Ask Your <strong>AC Repair Company</strong> | <strong>Spring, TX</strong>

Questions To Ask Your AC Repair Company | Spring, TX

Here in the Houston–The Woodlands–Sugar Land metropolitan area, your air conditioning may run almost year-round. It can be very uncomfortable for everyone if the air conditioner stops working suddenly. Before you commit to hiring a set AC repair company to fix your AC, you need to make sure that they are reputable. Asking the repair company the right questions will help to ensure you and your property’s safety, reduce the likelihood of an incorrect fix, and has a multitude of additional benefits.

Not everyone is an expert. It’s important to remember this. While many contractors claim they are experts at fixing air conditioners, not all of them are. Sometimes, they simply don’t have enough experience, or they lack dedication to customer service. Make sure you only work with an AC repair company who can back up their promises. Any contracts should clearly outline your rights and their responsibilities. You should choose a company that is concerned about your Spring, TX home and has the right licensing, certifications, and insurance to protect you.

Many reputable HVAC companies offer annual preventative maintenance contracts. One of the best ways you can prolong the life of your air conditioner is to have it serviced every year before it gets too hot in summer heat. An AC repair company willing to offer long-term maintenance and repair commitments is easier to trust than a fly-by-night operation from a local contractor that you’re unsure if you’ll ever see again.

What You Need To Know About Your AC Repair Company

These are some questions that you should consider asking your AC repair company in Spring, TX:

How many years has your company been in operation? Do you have a lot of long-term staff? This tells you a lot about how committed the AC repair company is to their customers, as well as how committed the staff are to their employer. Long-standing businesses have done more to help the people they have served. They have more experience to back up their repair quotes. It’s not easy to provide air conditioning services in Texas, especially for new businesses. The summer heat can make it very hot and AC often breaks down, which means that HVAC professionals are often busy. Newer businesses may not have the capacity to deal with a sudden influx of AC repair requests, and staff with no loyalty to their employer might be less likely to provide excellent customer service when you need it most. Choosing a business that’s been in operation for a number of years, and has retained its staff, likely means you’ll be working with a reputable company.

What services do you offer? It is important to find out what the company can do to meet your air conditioning repair needs. This will help you determine if they are capable of solving the problem. It saves time and frustration by asking about the services a technician offers in advance. Whether you need a simple tune-up or have a more complex issue, it’s worth discussing the specifics before you hire them. If they don’t do AC installations, you may be stuck with a contractor who can’t help you when your AC needs total replacement. Similarly, if they don’t offer maintenance, you may be unable to keep your AC in the best condition after repairs are complete.

Do your technicians offer emergency service? It is possible for your air conditioner to stop putting out cool air during sweltering nights. In these cases, the quicker a HVAC technician can attend, the better. You should choose a company that offers air conditioning services round the clock, seven days a week. It is important to know that you can rely on them in times of need. This gives you some peace of mind, and lets you sleep well at night.

Can you replace my AC unit’s filter? If you have never done this before, it can be a daunting task. It’s not a problem for the technician who comes to your house. Air conditioners are often replaced prematurely because of dirty filters. Getting it sorted by your AC repair company provides peace of mind if you’re uncomfortable doing it yourself, it saves you the stress of figuring it out, and you can be sure it’s done right.

Are you able to install AC units? It is important to find a qualified technician who can do all your AC repairs. It won’t take you too long to find a technician to repair or install your air conditioner if you opt for a full-service company. Since you’ll work with the same company, they’ll be familiar with your home. 

Are your license and insurance current? What insurance coverage do you have? Ideally, every company has safety measures in place for unexpected events. They would have to file a claim against your insurance company if they were to injure you or cause damage to your house. Your deductibles will not rise if you hire a company with these protections. You must be either a licensed contractor or a registered technician who works under a contractor to perform heating, cooling, and refrigeration work in Spring, TX. Make sure the AC repair company you choose effectively vets their technicians and can prove current insurance and licensing to undertake the necessary repair work.

Do you offer discounts or financing options for HVAC services? At Mr. Reliable Heating & Air, we offer a full range of heating and AC services. You may receive discounts on expensive repairs, parts and maintenance. If you become part of our HVAC benefits club and pay for annual ‘White Glove Membership’ we offer additional benefits such as priority scheduling, 1-hour appointment timeframes, and courtesy tune-ups.

Asking the right questions helps you determine which AC repair company you want to work with. You’ll know who to call and why they’re the best professionals to do the job for you. You’re more likely to be pleased with the outcome if you choose a reputable HVAC company who can answer all the above questions satisfactorily. Our team of experienced technicians can help you with every type of HVAC service. Schedule an appointment online to hear from one of our experts at Mr. Reliable Heating & Air.

Photo By sdecoret at Shutterstock